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Terms and conditions

Effective Date: 17/01/2026

Welcome to The Black Ink Collective. By accessing our website or making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully.


1. General

  • These Terms and Conditions apply to all visitors, users, and customers of The Black Ink Collective.
  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.


2. Products and Orders

  • All products are subject to availability.
  • We make every effort to display product colours and details accurately, but we cannot guarantee exact representations on your device.
  • Prices are correct at the time of publication, but we reserve the right to change them at any time without notice.


3. Shipping

  • Shipping within the UK is free.
  • Order processing typically takes 5–7 business days.
  • Delivery usually takes 2–5 business days after dispatch, but times may vary due to unforeseen circumstances.
  • Once dispatched, you will receive tracking information.


4. Returns and Exchanges

  • Returns and exchanges are accepted within 14 days of receiving your order.
  • Items must be unworn, unwashed, and in original condition with tags attached.
  • Sale or personalised items are non-returnable unless defective.
  • Refunds will be issued within 5–7 business days after we receive and inspect returned items.


5. Payments

  • Payments are processed securely via Stripe.
  • By making a purchase, you confirm that you are authorised to use the payment method provided.


6. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of The Black Ink Collective and is protected by copyright and other intellectual property laws.
  • You may not reproduce, distribute, or use any content without our written permission.


7. Limitation of Liability

  • To the fullest extent permitted by law, The Black Ink Collective is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.
  • Our liability for defective products is limited to the replacement, repair, or refund of the item purchased.


8. Governing Law

  • These Terms and Conditions are governed by the laws of England and Wales.
  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


9. Changes to Terms

  • We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date.


10. Contact


If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Address: 15 Livingstone Road, Bath, BA23PQ