Privacy policy

Effective Date: 17/01/2026

At The Black Ink Collective, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and store your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following personal information:

Name, email address, and phone number
Billing and shipping addresses
Payment information (processed securely via our payment provider)
Order history and preferences
Website usage data, such as pages visited and products viewed

We do not store your full payment card details on our servers.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your orders, offers, or promotions (if you’ve opted in)
Improve our website, products, and services
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

Delivery or courier services to fulfil your order
Payment processors for secure transaction handling
Legal authorities if required by law

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze website traffic, and offer personalized content. You can manage your cookie preferences through your browser settings.

5. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

6. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request corrections or deletions
Object to or restrict processing
Withdraw consent where processing is based on consent

To exercise your rights, contact us through our contact submission form or email at [email protected].

7. Data Retention

We keep your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about your data or this policy, please contact us at:
Email: [email protected]
Address: 15 Livingstone Road, Bath, BA23PQ